User labels enable you to group and cluster people e.g. country, department, functions etc.
User label help you to easily identify specific user groups and efficiently invite them to idea boxes as well as send targeted messages.
User labels also help you to identify where in the organisation your ideas come from.
This article will help you:
- Create user labels
- Edit a user label
- Attach user labels manually
- Attach and update user labels from Excel
Create a new user label
Watch the video or read the article below to learn how to create a new user label.
To create a new user label, enter the admin level as seen below and select "User labels" from the list.
To create a new user label, click on "plus" in the right corner.
You can also edit existing labels by hoovering over the label with your cursor and clicking on the cogwheel that will appear next to the labels name.
How to attach user labels
There are two ways of attaching user labels.
- For a small amount of users we recommend attaching user labels manually
- For a large amount of users we recommend using the excel upload feature.
1. Attach user labels manually
To learn how to attach user labels manually watch the video or read the article below.
Select "People" in the left navigation of the admin level.
Select the users.
Click on the User label symbol and select the labels from the list.
2. Attach and update users labels from Excel
To learn how to attach user labels from Excel watch the video or read the article below.
Go to "People" in the admin level.
Click on "plus" - icon and select "Add Labels from Excel"
Prepare an Excel spreadsheet including the users email as well as the user labels.
Make sure that each user label is in a separate column.
Drag and drop your Excel file.
Match the headers with the columns.
In the "Advanced Options", choose to update the existing users.
The users are now updated and labels are attached.
We hope this article has been useful for you.
If you need more help, feel free to reach us: